The Done Right Advantage

We’re not the only ones who can give you the quality and service you deserve. But we like to think there’s no one better—no one who can give you the same combination of quality, professionalism, and value.

There any many requirements to become a top-notch roofing contractor. To make it easier for you to compare us to others, we’d like to outline the Done Right Advantage.

Industry Leading 10-Year Installation Warranty

You’ll probably never need to use it, but isn’t it nice to know we’ll look after any installation problems for a full 10 years!

$1,000 Quality Assurance Rebate

Anyone can offer a warranty but, if there’s a problem, you’re still put out by the inconvenience. That’s why we’ll not only come out and fix your roof for free, we’ll also give you $1,000 for your trouble.

We Never Use Sub-Contractors!

Many roofing contractors use sub-contractors, especially in the busy season, to do the actual roofing work. Sub-contractors are not accountable for their work and are unlikely to do the installation according to the same standards as employees. All our installations are done by our employees, who are accountable for maintaining our high standards.

Fully Licensed

We are licensed by the City of Calgary and also, as a prepaid contractor, by the Government of Alberta.

Workers’ Compensation

You may be held liable if an uninsured worker is injured on your property. Our certified installers are covered by Workers’ Compensation and we will be happy to provide you with an up-to-date clearance letter.

Liability Insurance

We carry $2 million of liability insurance to cover you and your neighbours against any property or injury damages.

Bonded

Bonding protects you in situations in which there has been default, negligence, misrepresentation, theft, conversion, or fraud.

Top Better Business Bureau Rating

We have an A+ rating with the BBB, a testament to our ability to deliver on our promises to our clients.

Lien Protection

Liens may be placed by employees or suppliers if there is a dispute over payment. We protect you in writing, in our Service Contract, from having liens placed on your home.

Certified Installers

We internally certify our installers with a written test and field exam. Additionally, our work is regularly inspected to maintain our extremely high quality-control standards.

Alberta Building Code

We adhere to the requirements of the Alberta Building Code to ensure your roof is installed for a problem-free life. Failure to follow the code can result in roof problems and may even void the manufacturer’s shingle warranty. See our Alberta Building Code fact sheet.

24-Hour Emergency Service

As part of our warranty, you get a 24-hour emergency number. Just call us with your problem and we’ll look after you promptly.

No Overbooking

Our scheduling takes days lost to bad weather into account. We only schedule what we know we can install so you’re not left waiting and wondering.

Weather Protection

Your roof is never left exposed to bad weather conditions. Calgary’s weather is unpredictable and we know we can’t afford to take chances with your home. To make sure your home is protected:

We only remove the amount of your old roof that we believe we can re-install in one day.
If there are exposed areas at the end of the day, we protect them with waterproofing and tarps.

You Don’t Pay Until You’re Happy

You never pay until the job is completed to your satisfaction. We don’t believe in taking deposits for work that we haven’t yet performed.

No Unresolved Problems

Yes, even the best occasionally slip up once in a while. Although we do everything possible to ensure mistakes don’t happen, if they do, we’re there to make good. In all our years in business, we have never had an issue that wasn’t satisfactorily resolved.

Our Clients Love Us

We have had the pleasure of working for many wonderful clients over the years and they have been kind enough to sing our praises. Check out a sampling of our testimonials. We’ll be happy to give you an even longer list when we visit you.

The Top 10 Insurance &
Hail Damage Misconceptions
— Click here for the facts —

The crew was great. They were very respectful, worked diligently each day, and made sure he site was clean each day. I was delighted when you attended to us earlier than scheduled due to a leak, when you made extra effort to get our satellite dish repositioned, when you had the foresight to tarp the roof before it snowed overnight, and when the entire crew was always polite and respectful. We will not hesitate to recommend Done Right Roofing to anyone who asks.
D. Stewart, Calgary Homeowner, NW
Service was very good. Especially when they came back after the job was done to fix the drip edge and reattach the downspouts! Well Done!
Heidi, Homeowner Calgary
Done Right Roofing gave me a competitive quote. They started on time, worked hard, had good craftsmanship, and respectful roofers. They cleaned up everything each night – there was no mess at all!
Ted & Lori, Calgary Homeowners
I am thrilled with the job that was completed. It appears to be a first quality job!!! The crew that worked on my roof was very, very, polite and absolutely the nicest young men. They represent your company well.
D. Franklin-Harrison, Calgary Homeowner
Great timeliness and follow-through. Also within budget.
R. Phelps, Bragg Creek Homeowner
The Done Right Roofing Team was efficient, courteous, and respectful from the time of the quote to the final job 10/10.
C. Stewart, Calgary Homeowner
The estimator showed up on time for the consultation and the roofing crew was here first thing in the morning and did not dink around. They got to work right away and continued right through the day. The only time I saw them stop was for lunch.
Maureen, Calgary Homeowner
I appreciate how quickly the roof was reshingled. Very speedy, very polite – A very positive experience for the homeowner.
N. Merryfield, Calgary Homeowner, SW
Great Customer Service – professional and courteous. I’m happy to recommend Done Right to clients.
S. Bayer, Bragg Creek Homeowner & Realtor
The whole experience was great. Daily calls until the weather improved and the installers were able to start were much appreciated. Everyone was very friendly. Great clean- up. Thanks so much for a great job!
S. Newman, Calgary Homeowner, SE

Quality Tips

Nailing the shingle at both the nailing line and at the top of the shingle, on the roof gables, will prevent the wind from lifting up the shingle.
Roofing is considered a “Skilled Trade” by the Government of Canada. Everyone on the roof should have a minimum of internal Certification to a maximum of Journeyman training.
Using a course of starter shingles up and down both sides of an open valley can insure that the valley is 100% leak proof.
A quality contractor should formally inspect every single roof that their company installs. Otherwise, poor workmanship will go undetected, leading to long-term problems.
Shingle installation instructions vary slightly from manufacturer to manufacturer. They must be followed exactly to protect the homeowner’s warranty.
To avoid leaks around roof penetrations use a “Back Pan” shingle over the back of the penetration, but under the main shingle course.
Although it is not required, it is strongly recommended that, in high snow areas, ice dam protection is used on roof pitches of 5/12 and under.
Using a course of starter shingles up and down both sides of an open valley can insure that the valley is 100% leak proof.
Only tear-off as much old roof area as can be replaced or at least waterproofed with underlayment in one day. Calgary has volatile weather and you never know!